Quality, Environment and Safety

Total lubrifiants products (TOTAL, ELF and FINA brands), production facilities and marketing operations have ISO 9001:2000 quality assurance approval, thereby enabling us to meet the latest ACEA and API specifications. Users should satisfy themselves that engines to be subjected to extended drain intervals have been designed for such, and the manufacturer of the vehicle issues an oil specification for ultra-extended drain intervals.

Safety is a number one priority for Total Lubrifiants, which has made a voluntary commitment to the safety of its Blending Plants by implementing the International Safety Evaluation System (SIES) or its North American equivalent (OSHA).

Quality

Our Company considers quality as one of its principal strategic objectives to guarantee its growth and leadership in the markets in which it operates.Company has a fully equipped laboratory at Mahape, Navi Mumbai & team of qualified chemists runs this laboratory. Our laboratory is tasked with inspection of our raw materials and finished products to ensure that the Global performance specifications and established World Class quality standards have been adhered to. All the measuring instruments in our laboratory are calibrated maintained and tagged at specified intervals as recommended by the test equipment manufacturers (& this is verified through our periodic robust internal Round Robin Testing Program). 

Our production processes are formally documented and certified in accordance with QS-9000: 1998. Our QS-9000: 1998 certification was awarded by BVQI in June 2000 and has also been successfully re-certified in May 2003. This Re-certification is testament to our emphasis on, and commitment to, the high standards of our Plant processes and the quality assurance of our lubricating oils. Work is underway for ISO/TS 16949: 2002.

Some of our engine oils are also registered with API, an internationally recognized institute for standards of quality for lubricating oils. A number of our products such as the range of ELF Performance (3D/Trophy DX/Victory) & ELF Super HDB Turbo products are licensed under the API's EOLCS, which is a voluntary licensing and certification program that authorizes its licensees to display the API Certification Marks on their products. The Certification Marks help customers to identify the quality of engine oils for their vehicles and is a sign that our products conform to API's quality and technical standards. Also few of our products like ELF Moto4Gold, ELF Moto2Champ and ELF Moto4 in the two wheeler categories have received JASO certifications.

The Company maintains an open communication channel with its consumers and customers and carefully monitors the feedback to continuously improve its products and services and set quality standards to fulfill them. The company periodically reviews quality policy for its effectiveness and consistency with business objectives.

Safety

Total Lubrifiants has made a voluntary commitment to the safety of its Blending Plants by implementing the International Safety Evaluation System (SIES) or its North American equivalent (OSHA).

 

Safety

Company recognizes its responsibility to ensure safety and protection of health of its employees, contractors and visitors in all its operating sites, which include manufacturing, sales and distribution and offices during work and work related travel. Work is already underway towards obtaining OHSAS-18001: 1999 and this will act as a Good foundation for OHSMS. Company's all the Work related to Quality, Environment & Occupational health /Safety is aligned with the Total Group's HSEQ Charter.

 

Hygiene, safety, handling of lubricants

Under normal conditions of utilisation, lubricants do not present any particular risks. However, in the case of an incorrect handling or accidents, hazards for the health may occur.

Toxicity
Most lubricants have a low toxicity level, but the exposures to which users can be submitted are multiple.

Precautions for use
In order to reduce and to prevent accidents, the following precautions should be taken :

Contact with the skin
Respect strict personal and industrial hygiene rules. To avoid contact with the body :

  • use oil proof gloves,
  • wear clothes with an efficient protection,
  • do not wear oil contaminated clothes,
  • solvents, such as petroleum, petrol must not be used to remove oil from the skin,
  • use a protecting cream.

Inhalation
Avoid inhaling oil mists and fumes. An efficient ventilation of premises must be installed. The acceptable limit for an oil mist is 5 mg/cm3, or even 1 mg/cm3 as it is recommended by the I.N.R.S. (Institut National de Recherche pour la Sécurité, National Safety Research Institute).

Contact with the eyes
Wearing goggles is recommended when oil spatterings in the eyes are likely to occur. In case of accidental contact, flush eyes with water for at least 15 minutes and contact physician if irritation persists.

Ingestion
Lubricants have a low oral toxicity level. In case of ingestion, do not cause vomiting but see a physician immediately.

 

Hygiene, Safety, Handling

Under normal conditions of utilisation, lubricants do not present any particular risks. However, in the case of an incorrect handling or accidents, hazards for the health may occur.

Norms of a lubricant

API, ACEA, SAE...Norms are performance standards issued by international organizations to certify the quality and the performance level of a lubricant.